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COVID-19 Event Suspensions FAQs

The decision to cancel RECon as well as other ICSC events that were scheduled to take place before September 30, 2020, was made to explicitly protect the health, safety and well-being of our members, attendees and exhibitors. It was reached after diligently monitoring and evaluating the current nationwide public health situation, action and direction of the CDC, and local and national authorities, along with extensive discussions with ICSC’s Chair, Vice Chair, Executive Board and member volunteers.

Your RECon 2020 registration fee can either be rolled over to RECon 2021 or you can receive a refund. If you haven’t submitted your request already, please contact membership@icsc.com or +1 844 728 ICSC.

You have the option to roll over registration, exhibitor and sponsorship fees to that same event in 2021 or you can receive a refund. If you haven’t submitted your request already, please contact membership@icsc.com or +1 844 728 ICSC. For exhibitor requests, please contact Keith Colavito via kcolavito@icsc.com. Please submit your refund request by May 15, 2020.

As you can imagine, this was not an easy decision to make, as this is an unprecedented situation and time in history. Your exhibitor fee can either be rolled over to the same event in 2021 or you can receive a refund. If you haven’t submitted your request already, please contact Keith Colavito via kcolavito@icsc.com. Please submit your refund request by May 15, 2020.

For RECon, our plan is to continue to honor the current renewal process for booth space, which means you will have first right of refusal on booth location at this same event in 2021. However, given the lack of uncertainty about future protocols around large gatherings and live events, these plans are subject to change.

You will receive your refund between 6–8 weeks from the time you submit your request.

Your registration may be applied to RECon 2021 or refunded in full.

These highly competitive awards spotlight the best of the best. We are still assessing the best way to promote this year’s winners to ensure that we celebrate them and give them the recognition that they deserve.

The Annual Meeting of the Members will happen at New York Deal Making in December 2020.

If you have booked your hotel room through ICSC’s room block, your room will automatically be canceled. If you have booked your room outside of the room block, you should contact your hotel directly to modify your reservation.

ICSC is hosting the following virtual events this fall:​

- NEW! Products & Services Showcase – September 16 – 17, 2020

- NEW! Now & Next: Retail in the Age of COVID-19 – September 29 – 30, 2020

- U.S. Law Conference – October 14 – 16, 2020

- RECon Canada (formerly Canadian Conference & Deal Making) – October 26 – 27, 2020

- CenterBuild Conference – December 2 – 4, 2020

- RECon New York (formerly New York Conference & Deal Making) – December 8 – 10, 2020

The ICSC Member Services team is available to answer any additional questions that you may have. Please feel free to contact them at membership@icsc.com or +1 844 728 ICSC. For exhibitor or sponsorship questions, please contact sales@icsc.com and we will get back to you within 24 hours.