ICSC@WHISTLER

Monday January 22, 2024
7:30 am - 5:00 pm
Location: Frontenac Foyer - Fairmont Chateau Whistler

Monday January 22, 2024
7:45 am - 8:30 am
Location: Harmony Ballroom Foyer - Four Seasons Resort Whistler

No breakfast service after 8:30 am.

Monday January 22, 2024
8:30 am - 8:45 am
Location: Harmony Ballroom - Four Seasons Resort Whistler

SPEAKERS

Kaitlyn Cook Maki, ICSC@WHISTLER 2024 Program Advisory Committee Chair; Senior Proposal & Marketing Specialist, Scott Construction Group

Dan Clark, ICSC@WHISTLER 2024 Program Advisory Committee Vice-Chair; Principal, Sitings Realty Ltd.

Monday January 22, 2024
8:30 am - 9:30 am
Location: Frontenac Foyer - Fairmont Chateau Whistler

No breakfast service after 9:30 am.

Monday January 22, 2024
8:45 am - 9:00 am
Location: Harmony Ballroom - Four Seasons Resort Whistler

Monday January 22, 2024
9:00 am - 10:00 am
Location: Harmony Ballroom - Four Seasons Resort Whistler

Every industry is already being transformed by artificial intelligence and generative AI—including the Marketplaces Industry. Join Radhika Dirks for this timely, insightful keynote on strategizing a gameplan to keep you ahead of the changes that AI is causing as it impacts the world’s tech infrastructure. Radhika will address questions such as:

• What do leaders need to know in this environment of rapid change?
• How do you get ahead of the competition instead of being left behind?
• How do you use technology for the good of humanity (and not the other way around)?

Radhika draws on her wealth of experience in AI (from fintech to healthcare to data management) to show you how to navigate this new environment and develop a plan to take advantage of the opportunities of today (and tomorrow). She has worked in tiny startups and massive corporations, making her uniquely positioned to share insights on solutions for incorporating AI into your organization.

SPEAKER

Radhika Dirks, CEO & Co-Founder, XLABS and RIBO

Monday January 22, 2024
9:30 am - 5:00 pm
Location: Frontenac & MacDonald Ballrooms - Fairmont Chateau Whistler

Monday January 22, 2024
10:00 am - 10:30 am
Location: Harmony Ballroom Foyer - Four Seasons Resort Whistler

Monday January 22, 2024
10:30 am - 11:30 am
Location: Harmony Ballroom - Four Seasons Resort Whistler

The most expensive retail real estate across the country is found in urban city centres. How will our industry respond to ensure the retail offerings support and necessary services to all residents in the communities in which they are built? Are we really creating “15-minute communities” if a segment of the community has to leave to get affordable goods and services?

Hear from industry stakeholders as they debate whether the free market will take care of this or if policymakers need to get creative to ensure the retail services correlate with the residents who make up each community.

MODERATOR

Craig Patterson, Founder Retail-Insider.com, President, CEO & Publisher, Retail Insider Media Ltd.

PANELISTS

Jeff Boyd, SVP, Real Estate, Dollarama L.P.

Steven Johnston, Executive Director, Community Impact Real Estate

Jarvis Rouillard, SVP, PCI Developments 

Monday January 22, 2024
11:45 am - 12:15 pm
Location: Harmony Ballroom Foyer - Four Seasons Resort Whistler

No lunch service after 12:15 pm.

Monday January 22, 2024
11:45 am - 12:30 pm
Location: Frontenac & MacDonald Ballroom Foyers - Fairmont Chateau Whistler

No lunch service after 12:30 pm.

Monday January 22, 2024
12:15 pm - 1:15 pm
Location: Harmony Ballroom - Four Seasons Resort Whistler

In this keynote presentation, retail thought leaders will come together to discuss innovative approaches and strategies that are redefining brick-and-mortar retail environments.

MODERATOR

David Ian Gray, Retail Influencer, Founder & President, DIG 360

PANELISTS

Ismail Azmy, Senior Director of Development, Canada, Subway Subs of Canada

Alan Howie, President & COO, Northland Restaurant Group

Bryce Shoemaker, Director, Business Excellence, Vessi

Monday January 22, 2024
1:30 pm - 2:30 pm
Location: Symphony Room - Four Seasons Resort Whistler

Retail Trends and Predictions for the Future

Join Neena Arora as she hosts this robust discussion with David Ian Gray and Andrew Sharpe and get their predictions on trends that will define the future of retail. Open dialogue and participation are encouraged.

MODERATOR

Neena Arora, Senior National Account Executive, Starbucks Canada

PANELISTS

David Ian Gray, Retail Influencer, Founder & President, DIG360

Andrew Sharpe, Founder & CEO, Brandspank 

Monday January 22, 2024
2:30 pm - 3:30 pm
Location: Crescendo Room - Four Seasons Resort Whistler

Monday January 22, 2024
4:30 pm - 5:30 pm
Location: Frontenac Ballroom Foyer - Fairmont Chateau Whistler