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CVS adds national home delivery to omni-channel toolbox

June 19, 2018

CVS customers can now have prescriptions and other purchases delivered from the local store to their homes.

Those wishing to have medications delivered directly to the mailbox as soon as the next day can now request prescription delivery through the CVS Pharmacy app or by phoning the store. CVS says it is the first national retailer to offer such delivery chainwide.

"The national launch of our prescription delivery service, including the expansion of same-day delivery in five new markets, is delivering on our promise to make staying healthy simpler for every patient, regardless of where they live," said Kevin Hourican, president of CVS Pharmacy, in a press release. "Through a fully customized digital experience, shoppers are now able to enjoy the convenience of CVS Pharmacy right at their doorstep. The rollout of delivery from nearly all of our 9,800 retail pharmacy locations nationwide represents another step forward for us in delivering innovative omni-channel solutions that help people on their path to better health."

“Shoppers can place their prescription orders for 1-to-2-day delivery service for a charge of $4.99”

Shoppers can place their prescription orders for 1-to-2-day delivery service for a charge of $4.99.

Along with eligible prescriptions, a selection of health and household items, including cold and flu remedies, allergy medications, vitamins, baby products, feminine care products and much more, is available too.

Same-day prescription delivery, which was introduced in New York City at the end of last year, has now been expanded to Boston, Miami, Philadelphia, San Francisco and Washington, DC. In these markets, customers can have this option at a one-time cost of $8.99.

By Brannon Boswell

Executive Editor, Commerce + Communities Today