Learn who we are and how we serve our community
Meet our leaders, trustees and team
Developing the next generation of talent
Covering the latest news and trends in the marketplaces industry
Check out wide-ranging resources that educate and inspire
Learn about the governmental initiatives we support
Connect with other professionals at a local, regional or national event
Find webinars from industry experts on the latest topics and trends
Grow your skills online, in a class or at an event with expert guidance
Access our Member Directory and connect with colleagues
Get recommended matches for new business partners
Find tools to support your education and professional development
Learn about how to join ICSC and the benefits of membership
Stay connected with ICSC and continue to receive membership benefits
Membership-based free shipping subscriptions for customers like those offered by Target and Amazon are becoming increasingly popular among retailers. While these plans can boost sales and customer loyalty, small businesses must weigh the financial implications. Research shows that such subscriptions can increase overall profits, but smaller retailers risk higher costs if customers take advantage of the service too frequently.
The U.S. Chamber of Commerce’s CO publication offers strategies for balance the costs and profits of offering free shipping. Read the full story.
By Rebecca Meiser
Contributor, Commerce + Communities Today and Small Business Center
ICSC champions small and emerging businesses in getting from business plan to brick-and-mortar.
Learn more